Terms and Conditions
Thank you for shopping with us. Please find our policies below.
Online Only Pricing - Not Offered In Store
Returns
If the order is returned it needs to be in the original factory packaging, labels intact and in resalable condition.
Damaged or lost returned merchandise in transit to our facility
BEST BMW PARTS is not liable for the value of any returned merchandise that is lost or damaged in transit to our warehouse, package insurance is highly recommended.
All orders are protected by Extend.
If you need to file a claim, please visit the Extend Customer Claims Portal or call the toll-free number at (877) 248-7707 between 9:00 AM and 5:00 PM CST, Monday through Friday. If you have any additional questions about Shipping Protection, please visit the Extend Shopper’s Guide.
Once your customer’s claim is approved, Extend will send them a virtual card equal to the order amount that was protected by Extend. This should include the original cost of the items purchased, taxes, and the shipping fee.
If you have any questions, please don't hesitate to get in touch with us via Email: [email protected]